Gingrich Horticulture has earned a Diamond Certified Status based our Commitment to Customer Service!
The Diamond Certified Difference
If you want quality, you’ll have confidence in choosing a Diamond Certified company. The ratings process of local companies is the most accurate in the Bay Area and we take pride in who we put our stamp of approval on. That means only those rated Highest in Quality in customer satisfaction earn Diamond Certified. As a result, most companies can’t qualify.
Every Diamond Certified company must continue to deliver on its promises to you, the customer. That’s why we conduct ongoing customer satisfaction research, credential-based ratings, and monitor each company’s performance. And we post our most update to results on the website to let you know what people are saying. Also, we back you up with mediation and the Diamond Certified Performance Guarantee.
Our Ratings are the Most Accurate Anywhere
For instance, we survey a large random sample of each company’s customers by telephone to get the most accurate ratings and to verify that only REAL customers are responding. By surveying from a company’s entire customer base, we ensure that the research results, good or bad, truly represent the company’s customer satisfaction level. Because of this, our ratings of the company is true and accurate and give you a good idea of what you can expect when dealing with them! We also keep track of how knowledgeable a company is. Consumers want to know that the company they are working with is knowledgeable and can share their knowledge.